Customer Service Clerk

Posted: 10/03/2021

Customer Service Clerk

Brighton Center, Inc. is a private non-profit community based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment and leadership.

We currently have a Part Time, opportunity for an individual who would like to make a career in a not-for-profit organization.  We are looking for an individual to work in an organization that helps its customers become self-sufficient.

Brighton Center is recruiting for a Customer Service Clerk to join out Family Center department!

Position Purpose: 

The Customer Service Clerk will serve at Brighton Center’s new social enterprise thrift store in a customer service capacity, including greeting customers, helping with managing inventory, and operating the cash register. 

Job Responsibilities:

  • Create a quality customer service experience for shoppers
  • Work with volunteers and supervisor to ensure store operations are effective and efficient
  • Engage in record maintenance, data entry, and proper documentation for all sales and donations. 
  • Build trusting, positive relationship with customers, donors, and volunteers
  • Maintain and build relationships with community partners 

Job Requirements:

  • Excellent customer service skills and a customer first attitude 
  • Proficient in Microsoft Office, including Excel, Word, and Publisher
  • Independent problem solving and conflict management skills
  • Commitment to cultural competency and a deep understanding of the significance of diversity, equity, and inclusion 
  • The ability to speak Spanish is a plus

Pay Rate: $12-$14 per hour Non Exempt

We are an equal opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status or any other protected class.

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